Shipping policy

Shipping Policy

At Flora Fabrics, we aim to provide a smooth and reliable shipping experience for our customers across Pakistan. This Shipping Policy outlines how orders are processed, shipped, and delivered, along with important information regarding delivery timelines and customer responsibilities. By placing an order with us, you agree to the terms stated below.

Order Processing

All orders placed on our website are carefully reviewed and processed to ensure accurate fulfillment. Order processing begins after successful order placement and confirmation. The following points explain our order processing procedure:

  • Orders are processed after confirmation.
  • Order confirmation may be conducted via call or WhatsApp.
  • Orders with incorrect, incomplete, or unreachable contact details may be delayed or cancelled.

Delivery Time

We strive to deliver all orders within the estimated timeframe while ensuring safe and reliable delivery. Delivery times may vary depending on several factors. Our standard delivery information is as follows:

  • Estimated delivery time is 5 to 7 working days.
  • Delivery timelines may vary based on customer location and courier service operations.
  • Unexpected circumstances such as weather conditions, public holidays, or logistical issues may cause delays.

Shipping Method

Flora Fabrics currently provides shipping services within Pakistan using trusted courier partners. Orders are shipped using the following method:

  • Cash on Delivery (COD) is available for all eligible orders.
  • Orders are dispatched through third-party courier services.

Delivery Delays

While we make every effort to deliver orders on time, certain situations may be beyond our control. In such cases, the following conditions apply:

  • Delays caused by courier companies are not the responsibility of Flora Fabrics.
  • Delays due to natural disasters, strikes, or unforeseen events may occur.
  • Incorrect delivery information provided by the customer may result in delayed or failed delivery.

Address & Contact Details

To ensure successful delivery, customers are responsible for providing accurate and complete information at the time of placing an order. Please note the following requirements:

  • A complete and correct delivery address must be provided.
  • An active phone or WhatsApp number is required for delivery coordination.
  • Flora Fabrics is not responsible for delivery issues caused by incorrect customer details.

Failed or Refused Deliveries

In cases where delivery attempts are unsuccessful or parcels are refused, we reserve the right to take necessary action. The following conditions apply:

  • Orders refused at the time of delivery may be cancelled.
  • Orders returned due to customer unavailability may not be re-shipped.
  • Customers with repeated refused or fake orders may be restricted from placing future orders.

Shipping Charges

Shipping charges, if applicable, are communicated clearly to customers before order confirmation. The following points explain our shipping charges policy:

  • Shipping charges (if any) are displayed at checkout or shared before dispatch.
  • Free shipping promotions, if offered, are subject to specific terms and conditions.

Contact Information

If you have any questions regarding our Shipping Policy or delivery of your order, please contact us using the details below:

đź“ž Phone / WhatsApp: 0313-2300098
đź“Ť Address: Mominabad, Orangi Town, Karachi (Near Taj Petrol Pump)